Last updated: March 30, 2026
Welcome to ThriveX, operated by Thrivex Enterprises (“ThriveX”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use the ThriveX website, mobile application, and related services (collectively, the “Services”).
By using ThriveX, you agree to the practices described in this Privacy Policy.
Depending on how you use our Services, we may collect information you provide directly, such as:
If you create an account or use ThriveX app features, we may collect and store information such as:
We may automatically collect limited technical information needed to operate and improve our Services, such as:
If you connect optional third-party devices or services, we may collect information that you authorize us to access. This may include metrics such as steps, heart rate, activity summaries, calories burned, or other supported wellness data depending on the provider.
If you choose to upload images or use image-based functionality, we may process photos, camera input, or uploaded content that you intentionally provide.
We may use your information to:
ThriveX may use AI-assisted systems to help generate recommendations, summaries, or wellness-related suggestions based on the information you provide.
These outputs are intended for general informational and wellness purposes only and are not medical advice. You remain responsible for reviewing and deciding whether to rely on any recommendation.
We use cookies and similar technologies to support essential website functions and, where you choose to allow them, to help us understand traffic and improve our marketing.
Cookies are small data files stored on your device that allow a website to recognize your browser and remember certain information.
These cookies are necessary for core site operation, security, page navigation, and basic functionality. They may remain active even if you reject non-essential cookies.
We may use analytics technologies, including Google Analytics, to help us understand how visitors use our website, which pages are viewed, and how our site performs.
These cookies and related tracking technologies are only used after you provide consent through our cookie banner.
We may use marketing or retargeting technologies to measure the effectiveness of campaigns and show more relevant content or advertising.
These technologies are only activated if you accept non-essential cookies.
When you first visit our website, you may be asked whether you want to accept or reject non-essential cookies. You can change your preferences later by clearing browser storage or using any cookie settings tools we make available.
If you subscribe to our mailing list, we may use your email address to send updates, announcements, newsletters, and related marketing communications.
You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.
We may use trusted third-party providers and cloud infrastructure to operate our Services. Depending on the feature, this may include providers used for hosting, authentication, storage, analytics, email communications, and backend processing.
These providers may process or store data outside South Africa, depending on their systems and the regions they operate from.
We may share information only in limited circumstances, such as:
We do not sell your personal information.
ThriveX may request device permissions only when needed for features you choose to use. Examples may include:
You can control or revoke permissions at any time through your device or browser settings, where available.
We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
If you request deletion of your account or data, we will remove it from our active systems, subject to any lawful retention requirements and normal backup cycles.
Depending on your location and applicable law, you may have rights to:
To make a request, contact support@thrivexapp.com.
We take reasonable technical and organizational measures to protect your information. However, no system, network, or method of transmission can be guaranteed completely secure.
ThriveX is intended for general wellness and website use. If you believe a child has provided personal information inappropriately, please contact us and we will review the matter.
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. When we make material changes, we may update the date above and take other steps where appropriate.