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                              Terms of use                                             Back to ThriveX                         
         
           

              Terms and Conditions            

           

              Last updated: March 11, 2026            

           
             

                Welcome to ThriveX, operated by                 ThriveX Enterprises (Pty) Ltd (“ThriveX”,                 “we”, “us”, or “our”).              

             

                These Terms and Conditions (“Terms”) govern your access to and use of the ThriveX                 mobile application, website, and related services (collectively, the “Services”).              

             

                By creating an account, accessing the Services, or using ThriveX, you agree to                 these Terms. If you do not agree, please do not use the Services.              

           
           
             
               

1. Company Information

               
                     
  • Legal Entity: ThriveX Enterprises (Pty) Ltd
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  • Location: Gauteng, South Africa
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  •                     Support Email:                                           support@thrivexapp.com                                      
  •                  
  • Governing Law: Republic of South Africa
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2. Eligibility

               
                 

                    ThriveX is a general fitness and wellness platform. Users must provide accurate                     information when creating an account and when using logging, tracking, and                     plan-related features.                  

                 

                    Parents or guardians are responsible for supervising minors who use the Services                     where applicable.                  

               
             
             
               

3. Accounts and Security

               
                     
  • You are responsible for maintaining the security of your account credentials.
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  • You must not share your account login details with others.
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  •                     You should notify us promptly at                                           support@thrivexapp.com                                         if you suspect unauthorized access or misuse.                  
  •                  
  •                     We may suspend or terminate accounts that violate these Terms or are involved in                     misuse, fraud, abuse, or dishonest behavior.                  
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4. Features and Services

               
                 

ThriveX may include features such as:

               
               
                     
  • Workout tracking and scheduling
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  • Food and nutrition tracking
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  • Meal planning and progress tracking
  •                  
  • Water, creatine, and fasting-related tracking tools
  •                  
  • AI-supported plan creation and food analysis
  •                  
  • Community, competition, and gamified progress systems
  •                  
  • Integrations with supported third-party devices and health services
  •                
               
                 

Certain features may be added, changed, restricted, or removed over time.

               
             
             
               

5. Health Disclaimer

               
                 

                    ThriveX provides general fitness, nutrition, and wellness information for                     informational and educational purposes only.                  

                 

                    ThriveX does not provide medical advice,                     diagnosis, or treatment. Always consult a doctor, dietitian, or other qualified                     professional before beginning a new exercise plan, diet, fasting routine, or                     other wellness program.                  

                 

                    Any recommendations, logs, calculations, or AI-generated outputs must be                     reviewed by the user before being followed.                  

               
             
             
               

6. AI Features and User Responsibility

               
                 

                    ThriveX may offer AI-powered features that generate fitness, diet, or nutrition                     suggestions based on user input.                  

                 

                    These features are intended to support general wellness. You are responsible for                     reviewing all outputs and for deciding whether they are appropriate for your                     needs.                  

                 

                    If a recommendation appears clearly incorrect, unsafe, or unsuitable, do not                     follow it.                  

               
             
             
               

7. Subscriptions, Billing and Payments

               
                 

                    ThriveX may offer free and premium features, including subscription-based access                     where applicable.                  

                 

                    Where subscriptions or in-app purchases are made through the Google Play Store                     or another app marketplace, billing, renewals, cancellations, and payment                     processing may be handled by that platform and subject to its own terms and                     policies.                  

                 

                    Where other payment methods are made available, they may be processed by                     approved third-party payment providers.                  

                 

                    Unless otherwise stated, subscriptions may renew automatically until cancelled                     by the user through the applicable billing platform or account settings.                  

               
             
             
               

8. Refunds

               
                 

                    Refunds are not generally guaranteed except where required by law or where there                     is a verified payment or access issue.                  

                 

                    If your purchase was made through Google Play or another app marketplace, refund                     requests may also be subject to that platform’s refund process and policies.                  

               
             
             
               

9. Account Deletion and Data Handling

               
                 

                    Users may request deletion of their account and associated data. Account                     deletion may permanently remove personal data, logs, and profile-related                     information from our active systems.                  

                 

                    Some limited information may persist temporarily in backups or retained records                     where necessary for security, fraud prevention, legal compliance, or system                     recovery.                  

               
             
             
               

10. Acceptable Use

               
                 

You agree not to:

               
               
                     
  • Use ThriveX for unlawful, abusive, fraudulent, or harmful purposes
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  • Attempt to hack, reverse engineer, or interfere with the Services or systems
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  • Upload inappropriate, offensive, or harmful content
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  • Misuse challenges, points, logs, or tracking systems dishonestly
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  • Interfere with other users’ access to the Services
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11. Third-Party Integrations

               
                 

                    ThriveX may integrate with third-party services, APIs, or devices such as                     Fitbit, Garmin, Samsung Health, Apple Health, cloud providers, authentication                     providers, or payment providers.                  

                 

                    We are not responsible for outages, inaccuracies, policy changes, or service                     interruptions caused by third parties. Your use of those services may also be                     governed by their own terms and privacy policies.                  

               
             
             
               

12. Intellectual Property

               
                 

                    All content, branding, code, software, features, and materials made available                     through ThriveX are owned by or licensed to ThriveX Enterprises (Pty) Ltd.                  

                 

                    You are granted a personal, limited, non-exclusive, revocable license to use                     the Services for personal fitness and wellness purposes only.                  

                 

                    You may not copy, modify, distribute, sell, or exploit any part of the Services                     without prior written permission.                  

               
             
             
               

13. Notifications and Communications

               
                 

                    ThriveX may send in-app notifications, reminders, account notices, or                     transactional communications necessary to operate the Services.                  

                 

                    Some communications, such as receipts, account confirmations, and important                     service notices, may be sent automatically and cannot always be opted out of.                  

               
             
             
               

14. Suspension and Termination

               
                 

                    We reserve the right to suspend, restrict, or terminate access to the Services                     where a user violates these Terms, abuses the platform, or creates risk to our                     systems, users, or operations.                  

               
             
             
               

15. Limitation of Liability

               
                 

                    To the fullest extent permitted by law, ThriveX is not liable for indirect,                     incidental, special, consequential, or punitive damages arising from the use of                     the Services.                  

                 

                    Use of ThriveX is entirely at your own risk. The Services are provided on an                     “as is” and “as available” basis.                  

               
             
             
               

16. Dispute Resolution

               
                 

                    We encourage users to contact us first to resolve any issue informally and in                     good faith before taking formal action.                  

                 

                    These Terms are governed by the laws of the Republic of South Africa, except                     where mandatory local consumer laws apply.                  

               
             
             
               

17. Changes to These Terms

               
                 

                    We may update these Terms from time to time to reflect changes to our Services,                     operations, legal obligations, or business practices.                  

                 

                    Continued use of ThriveX after updated Terms become effective constitutes                     acceptance of those changes.                  

               
             
             
               

18. Contact Information

               
                 

ThriveX Enterprises (Pty) Ltd

                 

Gauteng, South Africa

                 

                    Email:                                           support@thrivexapp.com                                      

               
             
           
         
       
     
     
   
ThriveX - Fitness & Nutrition