Terms and Conditions

ThriveX is a general fitness and wellness platform. Users must provide accurate information when creating an account and when using logging, tracking, and plan-related features.

Parents or guardians are responsible for supervising minors who use the Services where applicable.

ThriveX may include features such as:

Certain features may be added, changed, restricted, or removed over time.

ThriveX provides general fitness, nutrition, and wellness information for informational and educational purposes only.

ThriveX does not provide medical advice, diagnosis, or treatment. Always consult a doctor, dietitian, or other qualified professional before beginning a new exercise plan, diet, fasting routine, or other wellness program.

Any recommendations, logs, calculations, or AI-generated outputs must be reviewed by the user before being followed.

ThriveX may offer AI-powered features that generate fitness, diet, or nutrition suggestions based on user input.

These features are intended to support general wellness. You are responsible for reviewing all outputs and for deciding whether they are appropriate for your needs.

If a recommendation appears clearly incorrect, unsafe, or unsuitable, do not follow it.

ThriveX may offer free and premium features, including subscription-based access where applicable.

Where subscriptions or in-app purchases are made through the Google Play Store or another app marketplace, billing, renewals, cancellations, and payment processing may be handled by that platform and subject to its own terms and policies.

Where other payment methods are made available, they may be processed by approved third-party payment providers.

Unless otherwise stated, subscriptions may renew automatically until cancelled by the user through the applicable billing platform or account settings.

Refunds are not generally guaranteed except where required by law or where there is a verified payment or access issue.

If your purchase was made through Google Play or another app marketplace, refund requests may also be subject to that platform’s refund process and policies.

Users may request deletion of their account and associated data. Account deletion may permanently remove personal data, logs, and profile-related information from our active systems.

Some limited information may persist temporarily in backups or retained records where necessary for security, fraud prevention, legal compliance, or system recovery.

You agree not to:

ThriveX may integrate with third-party services, APIs, or devices such as Fitbit, Garmin, Samsung Health, Apple Health, cloud providers, authentication providers, or payment providers.

We are not responsible for outages, inaccuracies, policy changes, or service interruptions caused by third parties. Your use of those services may also be governed by their own terms and privacy policies.

All content, branding, code, software, features, and materials made available through ThriveX are owned by or licensed to ThriveX Enterprises (Pty) Ltd.

You are granted a personal, limited, non-exclusive, revocable license to use the Services for personal fitness and wellness purposes only.

You may not copy, modify, distribute, sell, or exploit any part of the Services without prior written permission.

ThriveX may send in-app notifications, reminders, account notices, or transactional communications necessary to operate the Services.

Some communications, such as receipts, account confirmations, and important service notices, may be sent automatically and cannot always be opted out of.

We reserve the right to suspend, restrict, or terminate access to the Services where a user violates these Terms, abuses the platform, or creates risk to our systems, users, or operations.

To the fullest extent permitted by law, ThriveX is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Services.

Use of ThriveX is entirely at your own risk. The Services are provided on an “as is” and “as available” basis.

We encourage users to contact us first to resolve any issue informally and in good faith before taking formal action.

These Terms are governed by the laws of the Republic of South Africa, except where mandatory local consumer laws apply.

We may update these Terms from time to time to reflect changes to our Services, operations, legal obligations, or business practices.

Continued use of ThriveX after updated Terms become effective constitutes acceptance of those changes.